Hilton Garden Inn Safranbolu

“Maravilloso servicio”

Nos alojamos en el Hilton Garden Inn durante dos noches y nos sentimos como en casa. Cuando llegamos al hotel nos recibió para que nada ha sido pero amables con nosotros. Nos pasaron a otra habitación, que tenía una vista encantadora con vistas a la piscina y a la ciudad. La habitación en sí estaba… Más

Nos alojamos en el Hilton Garden Inn durante dos noches y nos sentimos como en casa. Cuando llegamos al hotel nos recibió para que nada ha sido pero amables con nosotros. Nos pasaron a otra habitación, que tenía una vista encantadora con vistas a la piscina y a la ciudad. La habitación en sí estaba muy limpio y el baño - puedes esperar estándares hilton por todas partes. Había un mini bar y un hervidor de agua para té o café en la habitación. Sin duda debe comer el desayuno en el hotel Hilton Garden Inn, porque es muy delicioso. Todos los miembros del personal son muy amables y serviciales, pero queremos agradecer especialmente a para de nuevo por ser tan maravillosa. Sin duda debe alojarse en este hotel mientras estábamos en Safranbolu, así que usted puede experimentar el mismo gran servicio que nos brindaron.

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“Great service and lovely hotel”

A great hotel, they have a swimming pool, I even think it could be upgraded to a higher standard. The service was excellent. From check-in to check-out, a housekeeping lady we met on our floor was extremely friendly, helping us find our room and assisting with card access when our room key failed t… Más

A great hotel, they have a swimming pool, I even think it could be upgraded to a higher standard. The service was excellent. From check-in to check-out, a housekeeping lady we met on our floor was extremely friendly, helping us find our room and assisting with card access when our room key failed the next day. Whenever we ran into her in the hallway, she would warmly greet and say goodbye to us. I can't imagine their staff being this enthusiastic. The breakfast staff were also fantastic and very friendly. The female chef at the egg station was very polite, and the head chef even came to teach us how to make waffles. It was truly impressive! 很棒的酒店，他们还有泳池，我甚至认为他可以升级到更高规格的酒店，服务很棒，我们从入住到离店，楼层碰上的客房部员工一位女士非常的热情，帮助我们寻找房间，在第二天房卡失效的时候帮我们刷卡，出了房门在楼层碰上也会热情的和你们打招呼告别，我没法想象他们的工作人员是这样的充满热情，早餐的服务人员也很棒很热情，鸡蛋档的女厨师很有礼貌，在做华夫饼的时候总厨有来教你，真的很赞！

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“Un hotel agradable, pero necesita tiempo para ser un buen hotel.”

No hay spa en este hotel que no es conveniente con la cadena Hilton. Si quieres hacer ejercicio, el gimnasio es muy aislado y no puede encontrar un colchón de ejercicios. Las ventanas están cerradas y no se puede abrir para respirar aire fresco. Los platos son geniales, pero caros. Gonca Yilmaz

“Do not book without assurance that there will be no large group staying”

This was headed for a 5 star review based on our first night. It was inexpensive in points. Breakfast was really excellent with a large range which included menimen, self-made waffles with maple syrup and excellent coffee. Staff were numerous, helpful and attentive. Our chosen main courses at dinne… Más

This was headed for a 5 star review based on our first night. It was inexpensive in points. Breakfast was really excellent with a large range which included menimen, self-made waffles with maple syrup and excellent coffee. Staff were numerous, helpful and attentive. Our chosen main courses at dinner were also well received, and staff attentive. But on return for our second night after 5pm, having gone out before 10, our room had not been touched, with our towels still on the floor in accordance with the guidance. It was then soon done. But on going to dinner super early to avoid the time when we were told that it would be busy with a tour party (a two coach tour party) we were told that we were only permitted to sit in the bar area at one of the 2 tables - though it seemed that other non-tour guests seemed to be allowed other tables. Service was predictably poor. Worse, arriving just after 6am for breakfast, early to avoid the tour party as advised, they were already present. And all our preferred menu items, so praiseworthy the previous day, had disappeared and no waiting staff were in evidence. The two kitchen staff were clearly working very, very hard but were unable to provide the previous days service. No doubt tour groups are welcomed by hotels. But they should not be if they cannot take sufficient measures to avoid significant detriment to other guests.

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