Custos Hotel Lubyansky

“Custos Lubyanskiy ”

i came from Petersburg i stayed here for 3 days we were very pleased with the hotel housekepeer and the kitchen is very good everyone doing their job very respectful especially for breakfast everything available I recommend you have to go there....

“Perfect location and frinendly staff”

I have been here for bussinies and also culture tour. I have been stayed 3 night . Hotel was very very clean Room was clean . I liked breakfast buffet and chefs where focusing you . If you like to order something specialy for your self they were ready :) Highly recomended place .Surely l ll com… Más

I have been here for bussinies and also culture tour. I have been stayed 3 night . Hotel was very very clean Room was clean . I liked breakfast buffet and chefs where focusing you . If you like to order something specialy for your self they were ready :) Highly recomended place .Surely l ll come back Than l ll stay another CUSTOS hotels Thanks for your hospitalty

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“Great location, bed could use improvement”

First of all, I want to note that this is an overall positive review, and I WOULD recommend this hotel to others, even if I found one or two things that could use improvement. Now for the actual review: 1. The location is excellent. It's only a couple of minutes' walk from the Kitay-gorod metro sta… Más

First of all, I want to note that this is an overall positive review, and I WOULD recommend this hotel to others, even if I found one or two things that could use improvement. Now for the actual review: 1. The location is excellent. It's only a couple of minutes' walk from the Kitay-gorod metro station, and bus stops; that gets you to anywhere in the city. It's also within walking distance from the Red Square, Zaryadye park, and many other cultural places. I love walking around in Moscow, so it was perfect for me. 2. The reception staff are great. Friendly and welcoming, and checked me in very quickly. 3. The room is an adequate size. Not the biggest room I've ever encountered, but I suppose it was everything that's needed for a short stay. Has a small table with a large mirror, a small closet, a mini-fridge, and safe. There's a thermostat and a heater, so you won't be cold in the winter. 4. The bathroom is small too, but the shower cabin was actually a bit roomier than other shower cabins I've seen at hotels. The water pressure is great, and water temperature was perfect - you could get the water VERY hot if you wanted to. All the necessary amenities were there, although I think the toothbrush and toothpaste are available at additional cost. 5. I very much appreciated having a full tea service in the room - 2 mugs, 4 packets of tea, some coffee and sugar, spoons and napkins. Also 2 bottles of water. Very useful when you want a cup of tea, but can't be bothered to go to a cafe. 6. Everything is brand new, and I hope the hotel keeps up the great state of everything (and that people take care to use all the facilities keeping in mind that others will stay in those rooms after them). 7. The bedding was of very high quality - crisp, high thread count sheets, and a light but warm enough comforter. Now for the negative - which for me is a significant one. The bed was not comfortable at all. It was super hard, and I believe it was a spring mattress (not a foam/spring combo, nor an orthopedic mattress). I think for the amount of money the hotel charges, they should have gotten better mattresses. If they do change mattresses, they would honestly become an EXCELLENT hotel. As it was, though, my back hurt a lot from sleeping on the uncomfortable bed, and I woke up more tired. I'm not sure I would consider this hotel again, just because of that. To be fair, my back is not excellent to begin with, so a perfectly healthy person might enjoy the very hard bed. I did not. The pillows could also have been better - they were a bit lumpy and uneven. If these two things are remedied, again, it would be an excellent place to stay.

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“Mal aislamiento acústico, mal respeto a los invitados.”

Me quedé 3 veces solo y siempre elijo habitación estándar con cama doble, el precio es alto, pero aceptable. El principal problema es la falta de aislamiento acústico entre el pasillo y otras estancias. Escuché a mi vecino afeitándose y lo que hablaba con su novia. La disposición de algunas habitac… Más

Me quedé 3 veces solo y siempre elijo habitación estándar con cama doble, el precio es alto, pero aceptable. El principal problema es la falta de aislamiento acústico entre el pasillo y otras estancias. Escuché a mi vecino afeitándose y lo que hablaba con su novia. La disposición de algunas habitaciones no está clara, en el sentido de que la última vez no pude utilizar el armario por mal acceso al mismo. En casi todas las habitaciones no hay dónde poner ni una maleta y, como resultado, la abres en el pasillo de la cama (y tuve suerte porque era la maleta más pequeña). La última vez el guardia fue grosero, porque la recepcionista estaba ausente y el guardia dijo que esperara 30 minutos.

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