The Knaresborough Inn

“Sometimes its the little things”

Stayed for 2 nights on a B&B basis. Firstly the good. Hotel is a quite pleasant place to be with a good car park. Our standard room was a good size, well equipped and pretty clean. As ever with the Inn Collection in our experience all staff were friendly and appeared to be locals. Which we like a l… Más

Stayed for 2 nights on a B&B basis. Firstly the good. Hotel is a quite pleasant place to be with a good car park. Our standard room was a good size, well equipped and pretty clean. As ever with the Inn Collection in our experience all staff were friendly and appeared to be locals. Which we like a lot. The not so good. We felt that the hotel was understaffed especially in the bar/restaurant. Often there were 5 or 6 people waiting to be served with only one person working on the bar. We ate both nights in the hotel and the food whilst nothing outstanding was solid and reasonably priced. The not very good. Our room (Think room 15) had a strange kind of port hole window at a high level that had a curtain on it that wasn't very efficient so light came into the room from 4.30 in the morning! One night when we ordered our evening meals they took 40 minutes to arrive which we thought excessive, and on another night my dish was only lukewarm so it had to be sent back for a replacement. One thing I would ask Inn Collection to do is to send an email around all their hotels telling staff to CLEAN the tables properly as every hotel of theirs (Our 4th this year) has had sticky tables that have not been cleaned properly for quite some time by the looks. The salt & pepper pots were absolutely disgusting. Doubt they have ever been cleaned as they were so dirty and sticky! Sometimes its just the little things that make the difference! So for us its not really a 4 but neither is it a 3. So we gave it 4 on balance (just) Off to their Anglesey hotel in a few weeks so hope that's a bit better.

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“Awful steak pie avoid”

Such a shame I came here with friends and loved our stay so brought my husband to show it off - 10 out of 10 the beer garden is beautiful - my food was dismal !! The waitress did not care when I explained my £18 steak pie was awful !!thick nasty pastry and the meat was scarce and fatty !… Más

Such a shame I came here with friends and loved our stay so brought my husband to show it off - 10 out of 10 the beer garden is beautiful - my food was dismal !! The waitress did not care when I explained my £18 steak pie was awful !!thick nasty pastry and the meat was scarce and fatty !! Shame will def not be back for food or recommend it unfortunately !!!

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“Lush place x”

Excellent food and atmosphere, with exceptional outdoor seating that’s perfect for sunny weather. Unfortunately, the service let the experience down. Staff were rarely visible, with empty glasses left on tables, dog bowls left empty, and several tables needing to be wiped. When I went inside looki… Más

Excellent food and atmosphere, with exceptional outdoor seating that’s perfect for sunny weather. Unfortunately, the service let the experience down. Staff were rarely visible, with empty glasses left on tables, dog bowls left empty, and several tables needing to be wiped. When I went inside looking for the toilets, the directions were minimal, and I found three members of staff either sitting on their phones or standing behind the bar having a drink, despite there being plenty that needed attention outside.

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