The Esplanade Hotel

“Friendliest hotelever stayed in.”

This was my 2nd visit to this wonderful hotel. The friendliest hotel i have ever stayed at. I was with my elderly parents Dad being 89 whilst staying and nothing was too much trouble. Lauren was wonderful greeting us every morning with a genuine smile and friendly manner. She listened and encourage… Más

This was my 2nd visit to this wonderful hotel. The friendliest hotel i have ever stayed at. I was with my elderly parents Dad being 89 whilst staying and nothing was too much trouble. Lauren was wonderful greeting us every morning with a genuine smile and friendly manner. She listened and encouraged them when talking about holidays from the past in cornwall. She made such a difference and made them feel present, not often felt these days by older generations. But it wasnt just lauren that made a difference the whole team, the front desk, the maintenance guy everyone worked to make us feel comfortable. The chefs who we didnt see but how we appreciated them when it came to mealtimes and the gorgeous food. I can't recommend enough please go and stay and see for yourselves and say hi to lauren.

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“A well deserved trip”

We've just got back from Newquay in Cornwall,staying at the Esplanade Hotel. What a lovely place to stay,right on the beach front where you can watch people surfing. Although it's a bit of a walk into Newquay centre, it's worth a visit. We had half board. Breakfast was self served, but the evening… Más

We've just got back from Newquay in Cornwall,staying at the Esplanade Hotel. What a lovely place to stay,right on the beach front where you can watch people surfing. Although it's a bit of a walk into Newquay centre, it's worth a visit. We had half board. Breakfast was self served, but the evening meal was waiter service,the meals were lovely and well portioned. The rooms were large and well set out,although they had no usb charging points, so you would need to take a plug for charging your device. We did the trip by coach with Roberts Travel, who is a local tour company and very reasonable prices. They take you on days out,we went to St Ives,Landsend and Padstow which were included in the price.

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“One night stay”

We stayed 1 night as a stop over on the way to hayle. I originally booked a Seaview room but after advising them we had a dog we'd been told the rooms wasn't dog friendly so we had to downgrade but as it was, the room was lovely and had direct access to the garden which ideal for the dog. The hotel… Más

We stayed 1 night as a stop over on the way to hayle. I originally booked a Seaview room but after advising them we had a dog we'd been told the rooms wasn't dog friendly so we had to downgrade but as it was, the room was lovely and had direct access to the garden which ideal for the dog. The hotel itself is perfectly situated overlooking fistral and 20 mins walk from town. The only downside was a issue with the fan in the bathroom. It wouldn't go off for over an hr. We mentioned to reception and were offered a room change but declined, by that time in the evening we were settled and offered to stay where we were, we just didn't use the light in the bathroom. We also found the occupants in the room above to be very loud. I understand the hotel can't control other people's noise, possibly just thin walls? Would we stay again? Possibly....the hotel itself was lovely, just one of 2 niggles

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“Great Food, slow service...”

I hate to write negative reviews, but I didnt have a great experience today. The staff I thought were quite overwhelmed despite not being massively busy! I ordered a lunch following a period in the spa (which was so busy with younger boys it wasn't a relaxing experience). But the food took so long … Más

I hate to write negative reviews, but I didnt have a great experience today. The staff I thought were quite overwhelmed despite not being massively busy! I ordered a lunch following a period in the spa (which was so busy with younger boys it wasn't a relaxing experience). But the food took so long to come (I only ordered soup) and I wasn't sure it was even going to arrive. After a while and asking where my soup was the staff did check on it and it still took a little longer - they explained that it might have been being made from scratch. When it was delivered the apology was that they were serving an afternoon tea (for 5 people, the only other people in the hotel restaurant). I understand being busy but the delay was too long. The soup when it did eventually arrive was delicious I will say that but it just was the speed. I also had to pay £5 for a pint of coke zero, which I feel was a LOT! When I had finished my lunch I had to search for someone to pay the bill. I just feel the service could have been a little more efficient despite the friendliness of the staff.

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