Hampton By Hilton High Wycombe

“Excelentes instalaciones”

Un hotel nuevo y bien mantenido. El gimnasio tiene todos los elementos necesarios para cualquier ejercicio. La atención por parte de la mayoría de empleados es bastante buena. El recepcionista atiende a la vez el restaurante y bar por lo que a veces tiene mucho trabajo y se tarda en atender. La… Más

Un hotel nuevo y bien mantenido. El gimnasio tiene todos los elementos necesarios para cualquier ejercicio. La atención por parte de la mayoría de empleados es bastante buena. El recepcionista atiende a la vez el restaurante y bar por lo que a veces tiene mucho trabajo y se tarda en atender. Las habitaciones son estrechas pero cómodas.

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“Excellent”

Stayed as part of a coach tour, very clean & modern hotel with nice spacious rooms and very friendly staff members. Rooms are clean and modern with a very good shower comfortable bed and a fridge in room. The hotel was very organised and the staff were all super friendly. Plenty of choice of … Más

Stayed as part of a coach tour, very clean & modern hotel with nice spacious rooms and very friendly staff members. Rooms are clean and modern with a very good shower comfortable bed and a fridge in room. The hotel was very organised and the staff were all super friendly. Plenty of choice of food for evening meal which was nice. Breakfast was excellent with a hot buffet and a waffle maker ! There is a bar that serves drinks and snacks but there is also a Waitrose shop 5 mins walk. Didn’t use but saw a regular bus service leaving at around every 20-30 minutes going to Heathrow and Gatwick airport. Would love to stay here again as part of a coach tour if visiting that part of the country. I will also look into staying here if we were to use Gatwick or Heathrow airports in the future. Thank you for an enjoyable stay

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“Olivier Kozlowsai - Impeccable service”

Olivier Kozlowsai took care of me from beginning to end. Everything I needed was taken care of. His emotional intelligence and impeccable manners really stood out. He has a class of his own. This is one of the best customer service that I have had. If there was a "First Class PLUS" service, that wo… Más

Olivier Kozlowsai took care of me from beginning to end. Everything I needed was taken care of. His emotional intelligence and impeccable manners really stood out. He has a class of his own. This is one of the best customer service that I have had. If there was a "First Class PLUS" service, that would be him.

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“Great room! Service Experience Gaps”

We had a great room with all amenities and comfort. The hotel was perfectly located for us! Parking is chargeable but reasonably priced and convenient. We arrived early and the receptionist kindly stored our bag. He was somewhat dower and appeared unfriendly. Unfortunately most of the frontline sta… Más

We had a great room with all amenities and comfort. The hotel was perfectly located for us! Parking is chargeable but reasonably priced and convenient. We arrived early and the receptionist kindly stored our bag. He was somewhat dower and appeared unfriendly. Unfortunately most of the frontline staff were similarly quite miserable going about their work. At breakfast one server was quite rude when I asked where I could find the coffee, shouting back “round the corner, round the corner!” Which corner I wondered. An hour before breakfast was due to close, the same impolite server said there were no pastries left, similarly there was hardly any bread, rolls, no marmalade or trays. These are really simple things to get right and mean a lot to guests! Hence only 4 stars.

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