Santa Clara Country Hotel

“Impresionante ubicación”

Este lugar está en una ubicación increíble, como otro planeta. El hotel y la piscina están muy bien terminados y mantenidos. Sin embargo, parece que tiene mucho más potencial. Tiene la sensación de ser y estar donde te alojas con los propietarios en su propia casa. Un poco de música de fondo en el … Más

Este lugar está en una ubicación increíble, como otro planeta. El hotel y la piscina están muy bien terminados y mantenidos. Sin embargo, parece que tiene mucho más potencial. Tiene la sensación de ser y estar donde te alojas con los propietarios en su propia casa. Un poco de música de fondo en el restaurante también ayudaría. El menú de la cena no era extenso pero buena comida. El desayuno estaba bien, sin embargo, la dueña nos preparó una tortilla increíble. Me quedaría aquí de nuevo, pero creo que es poco probable que surja la oportunidad. Lo recomendaría a otros.

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“Escapada pacífica”

Si está buscando paz y tranquilidad absoluta y hermosas vistas para alejarse de la rutina diaria, esta no sería una mala elección. Este hotel está situado en la presa de Santa Clara, en medio del Alentejo. Eso sí, esta es una ubicación remota, lejos de todo. Hay una piscina en el hotel y algunas ac… Más

Si está buscando paz y tranquilidad absoluta y hermosas vistas para alejarse de la rutina diaria, esta no sería una mala elección. Este hotel está situado en la presa de Santa Clara, en medio del Alentejo. Eso sí, esta es una ubicación remota, lejos de todo. Hay una piscina en el hotel y algunas actividades disponibles en el lago, pero como el clima no era bueno, había poca oferta. El restaurante del hotel estaba cerrado, así que tuvimos que conducir 6 km hasta el restaurante más cercano, que era bastante básico, como la mayoría de los restaurantes de la zona. El propietario y el personal fueron extremadamente acogedores y amables, es un hotel dirigido por una familia. El desayuno era fantástico, zumo de naranja recién exprimido, cruasanes calientes escamosos, etc., pero el servicio era lento, ya que solo tenían un miembro del personal para atender todas las mesas (no hay buffet debido a COVID - 19). La habitación tenía una vista magnífica y la cama era cómoda, pero los baños y las puertas, han visto días mejores y les vendría bien una modernización. En general, disfruté de mi estadía, pero recomendaría ir cuando el clima es cálido y soleado y siempre que el restaurante esté abierto.

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“Such Potential. But sadly let down by poor staff.”

OK to start with I want to say that this hotel is in a fantastic location with views to die for, the hotel's overall condition is very good and the room we had was very clean and faced the lake and was great value at 99 Euros for the 31st July 2018 booked through bookings.com. So now a summary of o… Más

OK to start with I want to say that this hotel is in a fantastic location with views to die for, the hotel's overall condition is very good and the room we had was very clean and faced the lake and was great value at 99 Euros for the 31st July 2018 booked through bookings.com. So now a summary of our one night stay, we arrived early at about 11am and was very pleased to be allowed into our room we had ridden up on a motorcycle and wanted to get into pool clothes and relax by the poo which we did. We asked if the pool area had a bar and was told it was closed, not a huge problem and we settled down poolside all on our own. Now up until 1pm we had a great time and then decided to go for lunch in the hotels restaurant, we were presented with a A4 sheet of paper saying this was the menu for both lunch and dinner tonight and we were amazed that there was so little to choose from, not a single chicken dish to be seen (always thinking chicken is a safe bet when in unknown places) so along with pretty much everyone that was there we settled for a toasted cheese and ham sandwich which I have to say was very nice. But getting a drink was painful the girl behind the bar didn't even know how to pour a Bacardi and coke ?? stating she didn't normally work in the bar. But the real pain started at dinner. Again same menu very very limited and so again we were forced to settle for a cheese and ham and omelette but first we had a soup which was almost cold. We would have complained but everything took so long. The biggest problem by far is the lack of common sense the staff had you can see they want to help but really until they are asked they just looked bemused wondering whats coming next. They are very young and clearly not used to this environment. Breakfast was just as laughable the coffee pot was empty and after about 10 people was standing around for 15 minutes we were able to ask for some more coffee and then when it turned up the girl took the milk thermos away, so now we were standing with black coffee wondering when she was going to return, when she did she came back with more items knowbody needed and eventually when we asked again for milk it turned up so getting a cup of coffee took about 20 minutes and then it was only warm. I have to say with the views available if this restaurant was run by professional staff and was know for being a high class A'La Carte restaurant people would come from miles away to enjoy the food views and ambience. But right now apart from the views there is absolutely no reason to visit this hotel unless you bring your own drinks and BBQ a meal on the lake front by the Dam. Sorry but the staff have no idea and its completely un organised something unacceptable in the hospitality business.

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