Bankokuya

“Our reservation was a mess BUT no fault of the wonderful hotel”

Thus beautiful place with excellent service really helped us when Bookings.com website gave us incorrect information. First let me say that the place, the spa the ambiance are just beautiful and the associated town is Historic with huge temples surrounded by perfectly manicured parks we were there… Más

Thus beautiful place with excellent service really helped us when Bookings.com website gave us incorrect information. First let me say that the place, the spa the ambiance are just beautiful and the associated town is Historic with huge temples surrounded by perfectly manicured parks we were there for Fall leaf season and it was Spectacular. The kaiseki dinners were fantastic Now for the problems Like many hot spring places the hotel is a bit isolated so you need to have dinner in the hotel or do without. In this case we booked two identical nights on the Bookings web site but when we got there Bookings had only passed to the hotel one night dinner payment. This is significant since these many course dinners run $100 per person when purchased separately from the room. After wasting hours on the phone trying to resolve this we finally had a bowl of ramen each and called it a night. For Japan reservations in onsen/ryokan/inn type hotels the international web sites MUST be very specific about meals and inclusive amenities.

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“Big ryokan near beautiful west coast of Japan”

Liked best: - Awesome Japanese ryokan experience - The interior is big, well decorated and allows for walking - There are several hot spring bathes (Onsen) inside, all of them fairly big - The very high service level toward our very young kid (<1yo) - There is a kid play space - The village outside… Más

Liked best: - Awesome Japanese ryokan experience - The interior is big, well decorated and allows for walking - There are several hot spring bathes (Onsen) inside, all of them fairly big - The very high service level toward our very young kid (<1yo) - There is a kid play space - The village outside with the river is also beautiful and worth walking Liked least: - Nothing noteworthy

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“Preciosa habitación, gran hotel.”

Tuvimos una gran habitación de la esquina en el 5º piso. La habitación era preciosa y enorme 1522. Una entrada acogedora, una habitación grande y pequeño tatami con puertas y divisorias una bañera de madera, todas con vista al río y municipio de abajo. Nos dieron té verde, poco pasteles de rábano y… Más

Tuvimos una gran habitación de la esquina en el 5º piso. La habitación era preciosa y enorme 1522. Una entrada acogedora, una habitación grande y pequeño tatami con puertas y divisorias una bañera de madera, todas con vista al río y municipio de abajo. Nos dieron té verde, poco pasteles de rábano y una fuente de aperitivos locales que incluía dulces sabrosos, burdock algas miso y encurtidos. Cuando fuimos a cenar el personal hizo que nuestra 5 futones y dejó una jarra de agua helada. Nos trajeron a yukata extra momentos de nuestra petición. En realidad intentó comprar algunos en la tienda del hotel, pero parece que son solo para alquilar. Las instalaciones son preciosas y onsen sin duda merece la pena una visita en su propio derecho. El desayuno era variado, sabroso y abundante. El personal era servicial y sonriente y nos dio una gran ondulación enviar.

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