Hotel Karuizawa Elegance

“Relación calidad-precio”

Elegancia Karuizawa Relación calidad-precio Junio 2023 Solo El hotel está a unos 15 minutos a pie de la estación JR. Al llegar, me recibió calurosamente un tío anciano que amablemente me ayudó con el equipaje. La habitación es de buen tamaño pero la ropa de cama es vieja. La funda del edredón e… Más

Elegancia Karuizawa Relación calidad-precio Junio 2023 Solo El hotel está a unos 15 minutos a pie de la estación JR. Al llegar, me recibió calurosamente un tío anciano que amablemente me ayudó con el equipaje. La habitación es de buen tamaño pero la ropa de cama es vieja. La funda del edredón estaba rota con agujeros y no estaba bien atada… Tuve que pedirle a la limpiadora que me la cambiara el segundo día. El aire acondicionado de la habitación no funciona, por lo que se llena un poco. Al abrir la ventana, asegúrese de cerrarla con la malla, los mosquitos grandes y los insectos abundan. Me mordieron en el cuello y el hombro durante la noche. Se sirve desayuno de estilo occidental y japonés. Se dan 2 bolsas de té japonés en la habitación todos los días, pero no hay café. Los huéspedes tienen que pagar si quieren tomar café. Dado que este es un hotel de estilo europeo, la gerencia debería considerar seriamente proporcionar café de goteo en la habitación. El hotel tiene una bonita capilla para bodas que se encuentra enclavada en el bosque. En general, es un buen hotel para alojarse. . .

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“Better than first impression”

The hotel is well-situated just a 10 minute or so walk to the Ginza street. The lobby area is quite small although there is a nice lounge adjoining. There was no-one at the desk when we arrived and it took a while to check in the two individuals ahead of us. Our rooms were on the second floor and o… Más

The hotel is well-situated just a 10 minute or so walk to the Ginza street. The lobby area is quite small although there is a nice lounge adjoining. There was no-one at the desk when we arrived and it took a while to check in the two individuals ahead of us. Our rooms were on the second floor and one of the two front staff helped with the bags. On opening the door to one room, I was alarmed to see the worn, and quite stained, carpet. The room was spacious, and beds comfortable. The bathroom was fairly standard, and amenities basic. The bath was a reasonable size, and the shower had a rubber(?) hose. Not good, I thought, but I was surprised how powerful the shower was. Care should be taken with the hot water since it is very hot. The clock in the room was broken but it didn't really matter although it formed part of the 'first impression'. All the staff were excellent. They were very friendly and went out of their way to meet any request. Their English may not be good though. It wasn't necessary to use for us. Every day of our 3 night stay the hotel looked brighter and nicer. Due to Covid, the restaurant had limited seating. We expected to eat breakfast out every day but they managed to fit us in one morning. And what a great breakfast it was, at very reasonable cost. We also had dinner one evening at the restaurant in the other building. We were glad we did. Excellent food! We later heard that the owner of the hotel was a French chef (French as in food not nationality). All-in-all a very nice stay. I do think they should upgrade the rooms a bit though. A new carpet wouldn't go amiss.

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