Best Western Plus Hotel Ilulissat

“A pleasant stay !”

Great location right beside two big supermarkets and several cafes and restaurants . Spectacular views and many easy walks to central areas . Friendly, welcoming staff . Very comfortable bedding , requested and received firm pillows . Breakfast adequate , restaurant menu limited and food average . … Más

Great location right beside two big supermarkets and several cafes and restaurants . Spectacular views and many easy walks to central areas . Friendly, welcoming staff . Very comfortable bedding , requested and received firm pillows . Breakfast adequate , restaurant menu limited and food average . That said viewing balcony that wraps around the restaurant compensates for any food issues . Small but adequate gymn equipment available .

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“Tiene que mejorar la atención al cliente”

Estuve alojado 8 días en Octubre del 2021. El hotel es muy nuevo y las habitaciones son muy confortables. El problema es que la limpieza de las habitaciones deja bastante que desear. Hubo 3 días que no pasaron ni a limpiar la habitación ni hacer la cama. También tuvimos problemas con las cenas en e… Más

Estuve alojado 8 días en Octubre del 2021. El hotel es muy nuevo y las habitaciones son muy confortables. El problema es que la limpieza de las habitaciones deja bastante que desear. Hubo 3 días que no pasaron ni a limpiar la habitación ni hacer la cama. También tuvimos problemas con las cenas en el hotel. La primera noche, teniendo contratada la cena, no pudimos cenar porque tenían una convención o algo así y tampoco nos ofrecieron una alternativa. otra noche el cocinero estaba enfermo y tampoco pudimos cenar. Para ser un hotel de 4 estrellas y costar más de 300€ la noche tiene mucho que mejorar en la atención al cliente.

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“Great hotel in great location but not without problems”

Best Western Plus is right in the center of Ilulissat on the top of small hill with fantastic view. Hotel is 100m of the street and no noise even with open windows. We stayed in Suite which was pretty big and in great conditions but ... window covering was pretty poor and sun light was all over the… Más

Best Western Plus is right in the center of Ilulissat on the top of small hill with fantastic view. Hotel is 100m of the street and no noise even with open windows. We stayed in Suite which was pretty big and in great conditions but ... window covering was pretty poor and sun light was all over the room 24 by 7. It was summer and 24-hour day. This alone made our stay unpleasant. Second problem, there is no storage closet nor any shelf in suite. There was sofa, 6 chairs, 2 tables but no single shelf. So we have to use everything as "storage shelves". Finally, there was a big clean kitchenette with tea spot, coffee maker and microwafe but no mini-fridge (?) Right after, we stayed a night in Iceland where room was in 4-5 times smaller than our Suite in BW but they squeezed closet with shelves and mini-fridge. Also window covering had 2 layers and completely protected room from sun light. All those problems in BW pretty easy (and relatively cheap) to fix in no time but ... they are there as if created intentionally (?) for whatever reason. I have no other explanation. Included breakfast was good enough as well as dinner at restaurant plus great view but menu is very limited. To be fair all 4 restaurants we visited in Ilulissat were great but had very limited menu.

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“Room uncomfortable during summer time”

The hotel and the room are generally well equipped with good location, food and great roof top. While the room is equipped with curtains to account for the midnight sun, the few centimetres in width missing are limiting there benefit. Furthermore the rooms towards the bay are exposed to the sum alm… Más

The hotel and the room are generally well equipped with good location, food and great roof top. While the room is equipped with curtains to account for the midnight sun, the few centimetres in width missing are limiting there benefit. Furthermore the rooms towards the bay are exposed to the sum almost H24 and get therefore very warm. There is a small window that can be opened but if you do so, you have to sleep with bright daylight. It is hard to understand that the fundamental issue with heat and light are not addressed in this recent hotel. We felt there are better options at this time in the year.

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