Best Western Plus Hotel Ilulissat

“Mind blowing place in enchanted part of the planet”

'You get what you pay for'... Helpful staff, amazing views from big windows, comfy beds, sun terrace and delicious brekky with GF options. Central and airport bus included.

“Staying in the lap of luxury in Ilulissat”

We splurged out a bit and stayed in this beautiful hotel for one night – we were very impressed. We got a free pick-up from the port which delivered us right to the hotel door. The location is excellent, just a few minutes walk to cafes and supermarkets. We got a Superior room which provided great … Más

We splurged out a bit and stayed in this beautiful hotel for one night – we were very impressed. We got a free pick-up from the port which delivered us right to the hotel door. The location is excellent, just a few minutes walk to cafes and supermarkets. We got a Superior room which provided great views over town and out to the ice-choked bay – very special! The room was spacious and bright, clean and comfortable, with plenty of space to unpack and spread out. The Smart TV and Wifi internet worked like a charm. The breakfast was excellent and not to be missed – plenty of variety and served in a beautiful restaurant on the 6th floor of the building with amazing sea/ice views. We made use of the “mini-fitness” room in the basement. It was very small and poorly equipped with a treadmill, stairmill, and bike, plus an annoyingly incomplete set of dumbbells (missing a 12.5kg, a 15kg, and both 17.5kg). Oh well, better than nothing. The lobby as very nice with plenty of places to sit and relax while waiting for check-in or waiting for your afternoon/evening flight. Overall we were very impressed and would recommend it to other travelers looking for a luxurious base for their stay.

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“Tiene que mejorar la atención al cliente”

Estuve alojado 8 días en Octubre del 2021. El hotel es muy nuevo y las habitaciones son muy confortables. El problema es que la limpieza de las habitaciones deja bastante que desear. Hubo 3 días que no pasaron ni a limpiar la habitación ni hacer la cama. También tuvimos problemas con las cenas en e… Más

Estuve alojado 8 días en Octubre del 2021. El hotel es muy nuevo y las habitaciones son muy confortables. El problema es que la limpieza de las habitaciones deja bastante que desear. Hubo 3 días que no pasaron ni a limpiar la habitación ni hacer la cama. También tuvimos problemas con las cenas en el hotel. La primera noche, teniendo contratada la cena, no pudimos cenar porque tenían una convención o algo así y tampoco nos ofrecieron una alternativa. otra noche el cocinero estaba enfermo y tampoco pudimos cenar. Para ser un hotel de 4 estrellas y costar más de 300€ la noche tiene mucho que mejorar en la atención al cliente.

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“Mixed feelings about this hotel”

The hotel is new and if you book a room with a view the rooms are larger than the standard rooms, however given they face the sun-the rooms are exceptionally hot. Standard rooms are very small with maybe 1/2 meter between wall and bed. The staff does not close the drapes and as such the sun bake… Más

The hotel is new and if you book a room with a view the rooms are larger than the standard rooms, however given they face the sun-the rooms are exceptionally hot. Standard rooms are very small with maybe 1/2 meter between wall and bed. The staff does not close the drapes and as such the sun bakes the room-you can only turn the thermostat down to 20 degrees which did nothing to cool off the room-nor did opening the window. I had a to switch to a standard room-which is very small but does not face the sun. Hotel did not compensate me for changing to a smaller room. Breakfast at the hotel was amazing. No lack of salad, eggs, breads, yogurt, fruit etc. Hotel is centrally located within walking distance to everything. I booked directly with the Best Western and the hotel cancelled my reservation without notifying me. I discovered the cancellation and was thankfully able to rebook. This would have been a nightmare if I did not realize this until I arrived as the hotel was soldout. Hotel did not honor my request for a higher floor room and attempts to reach the hotel in advance to ask questions went unanswered. One morning I ran out of hot water in the shower. I stayed for a week and house keeping stopped cleaning towards end of stay. I also had to ask the hotel for soap in the bathroom. Beds are comfortable and hotel does a bag of laundry at a very reasonable rate. The biggest issues for me were the cancellation of my reservation, the warmth of the room (fans are not available) and the hotel tried charging me more for my room. Thankfully I had a copy of my rsvp.

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