Centtro Residences

“Good location”

My family’s two-night stay here was good. We booked their presidential suite. It’s spacious and has basic amenities. The whole place was generally clean. While it has two bathrooms, the common bathroom is too small and there’s not much space to move. The staff were very nice and accommodating. Th… Más

My family’s two-night stay here was good. We booked their presidential suite. It’s spacious and has basic amenities. The whole place was generally clean. While it has two bathrooms, the common bathroom is too small and there’s not much space to move. The staff were very nice and accommodating. They promptly responded to inquiries and requests. Overall, the hotel is good but facilities (e.g., elevator) and other amenities (e.g., room fixtures; toiletries and other in-room essentials) may still be improved. Its location is strategic as it’s very accessible and is just walking distance from other places like mall, restaurants, university, etc.

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“Needs improvement”

My family and I booked an overnight stay at Centtro Residences via a booking app. Upon check-in, however, we were given a room which was different from the one we booked. Thus, we requested for a transfer to a room similar to the one we expected. After about 30 minutes, we got the room. The room … Más

My family and I booked an overnight stay at Centtro Residences via a booking app. Upon check-in, however, we were given a room which was different from the one we booked. Thus, we requested for a transfer to a room similar to the one we expected. After about 30 minutes, we got the room. The room is big enough, has a working water heater in the bathroom, a coffee and side table, and other basic room fixtures. However, it would be better if a chair or two may be provided for guests' convenience, especially those who bring in takeout food in the room. Cleanliness may be improved also as the beddings already have some little stains. Further, the hotel may consider providing one-time use hotel slippers to the guests instead of rubber slippers. As the hotel is in a good location, this can be more of an advantage if matched with much improved service.

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