Home2 Suites By Hilton Blue Ash Cincinnati

“Aging property at high price”

Been staying at this hotel since 2021. Lobby furniture has gotten shabby. Breakfast bar has fewer choices. Room decor hasn't been changed. Aging, sad property for the cost of much newer and nicer ones in same vicinity.

“Below Hilton standards”

We are Hilton Diamond members and we usually have a good experience at Home2 Suites. Not at this one. The staff did not offer complementary water. The floors were dirty. The sliding door to the bathroom sticks to the point that I almost broke a nail trying to open it. The original room that we had … Más

We are Hilton Diamond members and we usually have a good experience at Home2 Suites. Not at this one. The staff did not offer complementary water. The floors were dirty. The sliding door to the bathroom sticks to the point that I almost broke a nail trying to open it. The original room that we had should not have been reserved because the air conditioner was broken. The second room was better but the door to the bathroom was difficult to open in both rooms. The clientele at this property was suspicious. One of the hallways smelled like marijuana. Yuck! I was ready to leave the second I arrived. Hilton can do better!

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“Nice hotel experience marred by facility issues”

Plus items - clean, well run, comfortable, great location, and affordable. Nice kitchenette with frig, microwave, plates, glasses, cups, and dishwasher. items that need attention - The room is billed as a "suite," but the divider was a sliding curtain between the bed and the rest of the unit. A … Más

Plus items - clean, well run, comfortable, great location, and affordable. Nice kitchenette with frig, microwave, plates, glasses, cups, and dishwasher. items that need attention - The room is billed as a "suite," but the divider was a sliding curtain between the bed and the rest of the unit. A "suite means" there is both light and sound isolation between living and sleeping areas. Hinges for toilet seat and cover were damaged and broke over the weekend. Using our MacGyver methods we cobbled it back together to work well enough so that we didn't have to change rooms in the middle of our visit. Our dates 05/9--5/12/25. Several tiles on bathroom wall had failed and fell off. Popped two of them back in place. Sliding bathroom door was a very heavy solid core monster and was tough to open/close. Bathroom fan had inadequate power to control / remove shower stream. No grab bar for entering or exiting shower, only one inside the shower cabinet. Low water pressure for bathroom and kitchen sink on second floor of 5 story building was a problem. Surprisingly, shower water pressure was fine. TV did not work. Hotel WiFi was a grossly inadequate 25 Mb/sec with spotty service. Good news is Blue Ash, OH, Verizon 5G was at 400 Mb/sec or better so hot spot from my phone saved the day. The "free breakfast" consisted of juice, coffee, (waffles, breads, cereals) and microwaved egg sandwiches. Think of it as "grab and go: food. Waffle bar was a plus.

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