Charlot Castle Hotel

“A great place with a great staff”

I was pleasantly suprised. by my stay at Hotel Castle in Pyeongtaek. I needed to be close to Camp Humphreys and it was a short Uber cab ride away. My room was big the bed was firm but comfortable. The location was in an area with lot of restaurants where you could get everything from pizza … Más

I was pleasantly suprised. by my stay at Hotel Castle in Pyeongtaek. I needed to be close to Camp Humphreys and it was a short Uber cab ride away. My room was big the bed was firm but comfortable. The location was in an area with lot of restaurants where you could get everything from pizza and chicken to a vast arra of of Asian dishes. Their breakfast buffet was very good and got my day off to a great start . But the thing I have to commend was the staff . They were so courteous and friendly. But I must commend one staff member in particular. Her name is Cha Bin Pak. She is a real problem solver. We spoke often through her language translator but she was very patient and understanding. I couldn't get my WiFi to connect and she immediately came to my room and after trying several things she got it working. When I told her I was going to Jeju Do she suggested what time I should leave arranged for my taxi and told the driver which terminal to take me too. She did the same for my departure back to the states. When I asked if she could change the tv settings so I could watch Netflix and YouTube in English, she took it one step further . She debit up do I could use my own accounts back home and said before I left she would set it back so that my account wouldn't be active for the next company. I needed to purchase some flowers. She found a shop and when I couldn't get a taxi there , ( it was too close just about 1.4 km away she took my phone showed me the route there and came out front orienting my phone in the right direction so I could follow the route. Because of her kindness, I bought a bouquet for her too and she was so surprised asking me why. I told her it was for her kindness and she was so happy . Several times I would stay with my friend who lived near Camp Humphreys and would miss the time for house keeping to clean my room. Each time she made arrangements to have my room cleaned .I think one time she did it herself. Don't let the language barrier get in the way. She will help you . She was fantastic. t

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