Hilton Hainan Ocean Flower Island

“Service that i received in hilton”

On 21/02 around 2.30pm we reached at the baimajing station we supposed to find our complimentary bus to the hotel but we dont managed to get a bus. So what we did was we took a normal public buses to the hilton flower about RMB2 they gonna bring you to the haihua island no3 then to the haihua no 1 … Más

On 21/02 around 2.30pm we reached at the baimajing station we supposed to find our complimentary bus to the hotel but we dont managed to get a bus. So what we did was we took a normal public buses to the hilton flower about RMB2 they gonna bring you to the haihua island no3 then to the haihua no 1 everything went smooth during check in that a one bellboy guide us till to our room with a complimentary local fruits from the hotel. We received a birthday surprise from the hotel side management and really love the effort ❤️. The room is so spacious and well maintained. The place was so calm which is i would say to those one need a perfect peaceful vacation may go to haihua island. The hotel got provided buggy services to any island area and just need to book in advance. And the hotel was so convenient with walking distance you may go to the food street restaurant and outlet clearance stocks high end brand area. And to those muslim that a 2 halal restaurant which is so convenient and affordable price. And oh yea the hotel breakfast i a lot of choices that a western and some Chinese style. And those Muslim you may get vegetarian or vegan options for your breakfast. The front desk is so friendly even that’s a language barrier but they try their best on our request with a google or we chat translate And for sure i will be back again ❤️ thank you so much for the kind and sincere service that i received, being so welcoming while i stay there and make me fill like a home ☺️

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“Great hotel but understaffed”

After being to Sanya for a week we wanted to get to more quite setting. When arriving, it looks wonderful, almost like a Disneyland, but while at there one will soon noticed the hotel is understaffed and not many people stays at Hilton since there are cheaper options nearby. However the hotel got … Más

After being to Sanya for a week we wanted to get to more quite setting. When arriving, it looks wonderful, almost like a Disneyland, but while at there one will soon noticed the hotel is understaffed and not many people stays at Hilton since there are cheaper options nearby. However the hotel got a great service, view, location at the island and as a Hilton member we got upgraded. The service at the the hotel is 5 star, but one will notice they cut the costs and we needed to book time to access the pool, the coffee quality has a lower standard since they don’t use Nespresso caps. For lunch they have the hot pot and the breakfast in my opinion is better than most Hilton hotels with fewer options… Still there and many great options for families around the island. 4 days felt ok.

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“Some improvement needed !!!”

Our bus arrived at the Hilton Hainan Ocean Flower Island on 28 September 2025 at 2pm to stay for 2 nights. Check in at Front Desk was slow for 4 rooms (1101/1106/1110/1112) as only one lady staff on duty. The lady only speak in Chinese. After checked in, we went directly to the KitchenCraft Coffe… Más

Our bus arrived at the Hilton Hainan Ocean Flower Island on 28 September 2025 at 2pm to stay for 2 nights. Check in at Front Desk was slow for 4 rooms (1101/1106/1110/1112) as only one lady staff on duty. The lady only speak in Chinese. After checked in, we went directly to the KitchenCraft Coffee House for lunch. I guess it is over lunch period, the staff at the entrance didn’t seems so keen to receive us. Our food order takes a long time to be served, practically a 20 mins wait for each dish. A depressing lst lunch in this Hotel outlet!! Room 1101 has the island view, comfortable work area with sensor control for room fixtures. It is comfortable, spacious and clean fully supplied with room amenities. It has a bathtub and shower room. The bathroom is spacious with double basins. Breakfast is satisfying, offering a good variety of choices to suit different tastes. It’s a great way to start our day . We took the hotel buggy ride which takes approx. 4 mins drive to Fairyland Ocean Park. On the way back, the Buggy Driver took us on a tour passing through unique variety of attractions, facilities that range from themed amusement parks, entertainment venues /international shopping facilites to a culinary street that offers a myriad of options from Asian Street food to Michelin Star Dining. Passing through we came across the Convention & exhibition centre!!! A night stroll after dinner to the Park where the musical church, several lighted buildings is certainly breathtaking!! A special thanks and thumbs up for Mr Charles, the Front Desk Staff who is very helpful , courteous and kind to personally went with his own car to the sortation center (post office of the Island) to pick up a parcel on our behalf.!!! Rooms 1106 & 1110 aircon stayed at 26C ,cannot be adjusted to our preferred 22C, thus we requested for room change, it was done without delay to Room 1113 & 1112 Despite the above issues, we do have a memorable stay at the Hilton Hainan Ocean Flower Island.

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“Nice and quite hotel very new”

The hotel looks quite new, english is still limited but signs are in english. Rooms are nice clean pretty furnishings. Breakfast is nicely laid out, eggs, waffles, pancakes, noodle station the usual chinese fare with some continential pastries mixed in. All in all worth the price to stay here. T… Más

The hotel looks quite new, english is still limited but signs are in english. Rooms are nice clean pretty furnishings. Breakfast is nicely laid out, eggs, waffles, pancakes, noodle station the usual chinese fare with some continential pastries mixed in. All in all worth the price to stay here. THe penthouse is amazing with endless pool and takes up the entire floor.

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