Festa Panorama Hotel

“great team”

great hotel the animation teem where the best ive ever seen thanks Álex boris lea Ivan Jenny Zlati

“Boris is goat”

Boris is the goat, had a great time we will miss you boris😘😘

“Pros and cons of our holiday - honest opinion”

Just got back from 10 days here. Great view over looking the sea. All the staff were very friendly and helpful. The animation team were great with lots of enthusiasm. Kids loved the kids club and mini disco. The poolside activities were repetitive and the same each day but fun to do or watch. The e… Más

Just got back from 10 days here. Great view over looking the sea. All the staff were very friendly and helpful. The animation team were great with lots of enthusiasm. Kids loved the kids club and mini disco. The poolside activities were repetitive and the same each day but fun to do or watch. The entertainment varied each night, we did a few of the nights e.g dancing, circus performance and karaoke etc which were ok, kids enjoyed it. Other nights we explored the lovely old town Nessebar. This then repeated towards the end of our stay. Animation team have a well earned rest on Mondays. Our room was spacious and clean.Cleaners came daily and provided us with fresh towels and bed sheets. We had a fridge with a large bottle of water provided on arrival (we then topped this up daily at the water machines). Kettle provided in the room (I took teabags with me as like decaf but you could get them at the restaurant to take up with you). There’s a small supermarket close by up the road for additional goodies, or straight opposite if you walk through the buildings there’s a bigger supermarket (Janet city market). Food was lovely, never had a bad meal. A lot of it is repetitive like most all inclusive restaurants but they provided a few different dishes each night to go alongside your carbs and veg etc. The only downside to the restaurant is that there was long queues to be able to get a plate and work your way through the dishes. Some people were queuing to get a plate and get one dish from that area which seemed crazy. They could do with the plates being in a better location so you can access your plate and then just go to the one or two dishes you want rather than causing a big queue. Some people were standing there with hot food from the other side and it was getting cold while queuing to get to the rice for example. Breakfast there seemed to be a large queue again for pancakes. One of the chefs stock piled them which worked better but then some days you had to stand and wait ages. Always a big queue for pizza. There were only two or three small pizzas cooked at a time. By the time they were done the people in the queue would stock pile and take most of the slices and then you’d have to wait again while the chef cooked more which took a while as was all freshly made. They were however very tasty. Despite this there was plenty of food to choose from, all delicious and the rest of it was constantly being restocked as they got low. Another negative for us was the lack of diet drinks. Only diet cola which was like water. We ended up buying bottles of Coke Zero at the shop for our drinks at the bar. A positive for us was their baby station. Baby food jars and porridge were provided in the center with a microwave. This came in very handy if there wasn’t anything suitable for our family members baby who’s is new to weening and needing pureed/soft foods. The pool bar was great. Staff were brilliant. Theres a lovely lady cooking chips, hot dogs and toasties. Great personality and jokes around with you all. There is another room indoors where you can get drinks, sandwiches, biscuits, fruit and ice cream 24/7. Sunbeds were varied. When we first arrived we were having to get up really early (6ish) to even get a chance to get a sunbed. Another holiday maker from uk said it wasn’t like it the first week but his second week it just seemed to be crazy busy. Towards the middle of the holiday it calmed down a bit but you’d definitely need to be down there by 7/7:30 to get a chance of a bed. No chance after than until later on in the afternoon. Hated being that person to dash for sunbeds but when you have small children who want to use the pool all day you need somewhere to sit and keep an eye on them. The outdoor pool was lovely but the tiles inside were super slippery. We saw a few people fall over getting in and out the small pool. A few of us had some near misses. There is a life guard on duty but he didn’t seem to notice a child struggling in the water after falling by from a float and the parent had to step in and lift them out. He was also heard ordering a vodka from the bar one day which took us all by surprise. The poolside toilets were quite slippery down the steps. They do have nicer indoor toilets in reception but you always had to have your key card on you to access them. The indoor bar was great and there was a lovely lady working behind each night who was fabulous. Working hard and super friendly to everyone. Lining up shots to try etc. Great service. The only downside was that it shuts at 10 and then you have to go downstairs to the night bar from 10-12. The night bar was where the mini disco was at 8:30 and show at 9ish but that bar didn’t open till 10pm. You then had to go back upstairs to the main bar to get served until it opened. Just seemed a bit crazy having to faff about doing that, but it is what it is. Overall we had a great time away as an extended family. We enjoyed our stay here and were happy with the hotel. It did seem more aimed at the polish and Russians etc and not many people from the uk but as previously mentioned all the staff were great. A lot of the locals came across quite abrupt and rude, some very sarcastic if we didn’t want to go to their restaurant and said no thank you. This was a bit off putting for us. There were a handful who were very friendly though. We did a trip to the aqua park which was great fun but expect long queues. It was very busy. Also it’s a cashless park. You had to get in a queue to load a wristband with money, then queue again if you wanted to buy a locker. What ever you didn’t spend you then have to queue at the end of the day to get it refunded. Buses leave at 6 and was very busy, packed in like sardines. Some people didn’t fit on the bus so best to get out there early enough to get on.

Menos