Lesante Cape - The Leading Hotels Of The World

“The Best Trip In Greece”

The room was spacious and very clean which made the room comfortable. Going from the airport to the hotel went smoothly. Alex and the team were very kind and welcoming made the stay easy. Alex always brought me refreshing cocktails each day at the pool. The hotel was incredible and really enjoyed … Más

The room was spacious and very clean which made the room comfortable. Going from the airport to the hotel went smoothly. Alex and the team were very kind and welcoming made the stay easy. Alex always brought me refreshing cocktails each day at the pool. The hotel was incredible and really enjoyed my stay. Definitely will be coming back soon!!

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“A must do for families”

What an amazing stay from start to finish. We emailed before asking for restaurant reservations recommendations, and Sarah explained about what they had inside,so we booked the farm and the local tavern and novita (which is more than seafood that we see people mention). The rooms are wonderful, ver… Más

What an amazing stay from start to finish. We emailed before asking for restaurant reservations recommendations, and Sarah explained about what they had inside,so we booked the farm and the local tavern and novita (which is more than seafood that we see people mention). The rooms are wonderful, very cold with the AC though but you can turn it off. We booked a yacht with Sarah as well, and surprisingly easy to do, this was over email. We missed the cleaning one day though, not sure why as we had the clean room button active, but a call to reception fixed this in no time. Water in evening a bit of hit or miss, sometimes it’s there, most times it’s not but reception will fix it for you. Breakfast is a HIGHLIGHT. You need to try the pastries- they are wonderful Sarah and her team will really look after you. You’ll be spoiled here.

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“Very nice and very good hotel!”

Great hotel! Wonderful time!

“Disappointing experience for a 5-star price point”

We stayed at Lesante Cape for a week in late June/early July. Given the resort's positioning and price point, our expectations were high, but the overall experience did not match a 5-star luxury standard. **Room cleanliness:** On arrival, the bathroom floor was visibly dirty — wiping it with a tis… Más

We stayed at Lesante Cape for a week in late June/early July. Given the resort's positioning and price point, our expectations were high, but the overall experience did not match a 5-star luxury standard. **Room cleanliness:** On arrival, the bathroom floor was visibly dirty — wiping it with a tissue left the tissue black, indicating it had not been properly cleaned for some time. When I contacted the front desk, the staff member who came to address it first attributed the discoloration to the natural stone, then explained there had been an island-wide power outage affecting cleaning, and said the room could not be cleaned for another two hours. The tone of this interaction felt condescending rather than helpful. Despite requesting it be addressed multiple times during the stay, the cleaning remained surface-level rather than a proper deep clean. **Cleanliness elsewhere on property:** This was not isolated to the room. The gym and paddle court were also not well maintained, and diners at the restaurant in the evening had a view of uncleared garbage at the pool bar. **Dietary requests:** As a vegetarian, I was served non-vegetarian dishes twice — a tuna poke bowl and eggs with bacon — despite ordering from the vegetarian menu. When I raised this, the bacon was simply removed from the existing plate rather than a fresh dish being prepared. I also have a lactose intolerance and requested almond milk with coffee; on more than one occasion it arrived with regular dairy milk, with almond milk provided only as a side. **Service and follow-up:** Staff generally seemed to be trying, but training gaps were evident — for example, I was locked out of my room by cleaning staff while I was on the terrace. I raised feedback with management during the stay; while the guest relations representative I spoke with was empathetic and clearly listened, she did not appear empowered to make any changes or offer resolution. No attempt at compensation or acknowledgment was made despite repeated issues raised in real time. **Value for money:** The room itself uses lower-cost materials than expected at this price point (e.g., plastic toilet and toilet brush). For context, this resort sits in a similar price bracket to properties like Eliamos in Kefalonia or entry-level rooms at One&Only Athens — the gap in standards compared to those properties was significant. **Positives:** The food was generally good, and staff, while under-trained in places, did make an effort. Overall, this stay did not reflect the standard expected for the price paid, and I would not return.

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