Grecotel Luxme Costa Botanica

“Incredible!”

We have just returned from a 7 night stay in this beautiful resort. We had been there in May and loved it so much we headed back. We have never repeated a holiday in our lives so I hope the team at Costa Botanica take this as the biggest compliment. I don't believe there are enough words to expr… Más

We have just returned from a 7 night stay in this beautiful resort. We had been there in May and loved it so much we headed back. We have never repeated a holiday in our lives so I hope the team at Costa Botanica take this as the biggest compliment. I don't believe there are enough words to express the absolute magic that has been created here. The resort is beautifully kept and yet wild and at one with nature how is should be. The dedication to the grounds is evident and it's so nice to see a genuine approach to the environment and sustainability. Throughout our stay we had many wonderful meals and drinks and many interactions with the team that make Costa botanica so special. It was so touching that many of the team remembered us and there was a genuine affection and delight that we had returned. The food was as good as we remembered, fresh and plentiful. Our room was well looked after and our mini bar restocked. One thing that we loved about the Grecotel experience is the option to dine out at a local Taverna this is a lovely touch and really helps support the local economy, it is important that big companies support local vendors and great to see such an initiative. I cannot say enough about the special souls that make up the team I must mention and say thank you to Lilly, Eletheria, Maria,George and Fontini in the lobby bar our interactions and time we spent getting to know you all meant a lot. Then there is Visilli an incredible mixologist who curated all sorts of off menu drinks for us and gave the best hugs. Maria the F&B manager leads her team with such a hands on approach she leads by example offers support and encourages her team and that is evident and explains why everyone is happy and thriving working in tough conditions and extreme heat. I want to also mention Nina at the beach bar who is so attentive and friendly and Gregory and Georgia in the restaurants who offered exciquiste service. We had so much fun with the pool bar staff too and we had fun translating with my new AI glasses. I wish that you would bring back the name badges for the team so I could list everyone by name but there was not one member of the team that didn't offer us warmth, friendliness and the best of greek hospitality. What has been curated here is nothing short of incredible the entire team should be incredibly proud of themselves their dedication and passion shines like sunbeams and we cannot wait to return. I also was blown away that even when we left the resort the magic didn't end. While at the airport it was lovely to receive a message from Effie the guest relations officer who initially checked us in popped us a message to wish us safe travels and thank us.. That really is an example of exceptional service, above and beyond and made us feel so valued and special. Finally I cannot leave this review without mentioning the love of my life Menios the donkey what a character I enjoyed morning, noon and night ear tickles with him. I would love to see the animals get out more (maybe they do and I missed it). So thank you team Costa Botanica for helping us make the best memories and for your dedication to hospitality excellence. If you are thinking of going here you will not be disappointed and will come away with the fullest hearts and bellies and most incredible memories that will last a lifetime.

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