Akti Coast Club

“Great Spa”

The Spa at the Hotel is really good. My therapist Emily did a great job.

“A great hotel for a family holiday for coeliacs”

Just returned from a 10 day holiday here and wasn’t disappointed. It’s a large complex ideal for families with 3 pools. My teenagers were too cool for the main pool, preferring the ‘quiet pool’ rather than the main pool where the music was loud with activities! Well kept grounds with lots of cats &… Más

Just returned from a 10 day holiday here and wasn’t disappointed. It’s a large complex ideal for families with 3 pools. My teenagers were too cool for the main pool, preferring the ‘quiet pool’ rather than the main pool where the music was loud with activities! Well kept grounds with lots of cats & kittens which kept our youngest entertained! The amphitheater entertainment was aimed at younger children and not very relaxing g as so we spent e evenings having g cocktails & playing card games. Lots of sun beds, towels you can replace daily, food and drink options all day. Our two rooms were a good size, one with a pool outside, the other on the first floor near the entrance which I preferred as it was more peaceful. The main thing for us was gluten free options as two of us are coeliac so it was reassuring to see all the buffet food labelled with symbols for dairy, vegetarian & gf. The F&B mangers were amazing and able to provide gf bread & pancakes on request. At lunch/dinner you could order gf pizza or pasta. The only disappointment was the dessert options- only gf was ice-cream, fruit or a small prepackaged cake. I was very jealous of the huge display of desserts & baklava! I chatted with customer relations and food mangers and the chain is looking into improving this. Good to know they are listening to feedback and want to make the holiday experience as good for people with allergies. We hired a car to see the island and driving was easy- cheaper to book outside the hotel. The bus to Kos leaves just outside the hotel but take cash as the card machine may not work (€2.5 pp one-way). Also took a ferry over to Bodrum, Turkey but wouldn’t do that again- hot, long queues and same tourist stuff to buy). If I was being nit-picky about the hotel I’d suggest the welcome desk work on their welcome- we arrived late at night after a delay and it was perfunctory at best! Other staff were all lovely. I’d fully recommend this hotel.

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“Honest Review”

Lovely hotel and food, but serious safety concerns around the children’s pool. We recently spent 10 days at this hotel in Kos. The hotel itself and the grounds are really lovely, and we thought the food was great. Unfortunately, our experience was seriously affected by safety issues in the children… Más

Lovely hotel and food, but serious safety concerns around the children’s pool. We recently spent 10 days at this hotel in Kos. The hotel itself and the grounds are really lovely, and we thought the food was great. Unfortunately, our experience was seriously affected by safety issues in the children’s pool and around the slides. On the very first day, our granddaughter had an accident going down one of the children’s slides and badly sliced the skin on her heel. The flooring around the slide area was extremely rough, which made the injury much worse. We reported the incident to reception, but unfortunately we did not feel that our concerns were taken particularly seriously. We were told that the rough flooring was there to prevent children from slipping. What concerned us even more was that our granddaughter was not the only person getting hurt. During our stay, we saw other children having accidents in the pool and around the slides. I also personally saw a man who had come down one of the slides and had cut all of his fingers. He was having his fingers bandaged up afterwards. We suggested to reception that, for safety reasons, soft mats could at least be fitted at the bottom of the slides to provide some protection when children come off the slide. Unfortunately, this did not appear to be taken seriously. Sadly, our granddaughter then had another accident in the children’s pool, where there was a raised step. She caught her foot on it and unfortunately ripped off two of her toenails. It was extremely upsetting to see her injured twice during what should have been a relaxing family holiday, and it affected the whole of our 10-day stay. We appreciate that accidents can happen, but when you see multiple people being injured in the same area, it raises serious concerns about whether the facilities are safe enough. The rough flooring may have been intended to prevent children from slipping, but if the surface itself is causing injuries, surely there needs to be a safer solution. At the very least, we feel that soft safety mats should be considered around the bottom of the slides, and the raised step in the children’s pool should be addressed. It is a real shame because, aside from these safety issues, we genuinely liked the hotel, the beautiful grounds and the food. However, the injuries, the effect this had on our granddaughter and the lack of concern shown when we raised our concerns made the whole holiday very disappointing for us. We sincerely hope the hotel management takes these concerns seriously and reviews the children’s pool and slide area before another child — or adult — gets hurt.

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