Enorme Infinity Elounda - Adults Only

“Wonderful hotel”

This is a wonderful hotel!! On arrival we were greeted by management in reception. We were taken up to our sea view room to discover we had been given a free upgrade to sea view room with a hot tub. Amazing. Room was superly equipped . Very comfortable and stylish. Bathroom great. The views from ou… Más

This is a wonderful hotel!! On arrival we were greeted by management in reception. We were taken up to our sea view room to discover we had been given a free upgrade to sea view room with a hot tub. Amazing. Room was superly equipped . Very comfortable and stylish. Bathroom great. The views from our terrace and hot tub over the bay to Spinalonga were breathtaking. The hotel is on a slope but there are guys that will drive you up to your room in golf buggies if needed. The breakfast is great. Loads of choice and again views over the bay are lovely. Breakfast staff are excellent. We had an issue one morning with the coffee ordering system which went down but the staff were very apologetic and we congratulated them on how they’d dealt with it. Especially Missini who’s was great. The infinity pool area is fantastic with loads of loungers and parasols. The pool bar is really nice. Staff again great. Beers a little pricey but expected at a 5* hotel. You can order easily to your sunbed too. Getting around is best via taxi. Reception will order one for you. Never more than 5-10 min wait. €10 to Elounda or Plaka. We didn’t use the evening buffet dinner (just breakfast) as tbh we just don’t eat enough to warrant €50 each. But we heard very good reports on the quality of the food. We went to tavernas in Plaka. Lovely little village up the coast opposite Spinalonga. Love Carob Tree in the centre of the village. Also Pine Tree opposite for snack and drinks. Recommend boat trip to Spinalonga. Overall we had a wonderful holiday. Just what we needed. Highly recommend this hotel. We will return in September for sure.

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“Relaxing Holiday but not 5*”

I’d like to start by clarifying I did have an enjoyable holiday and none of the negatives ruined my holiday but they might be useful for people staying in the future or for hotel management. Positives: - Hotel staff are on friendly, approachable and helpful. - Breakfast was excellent. - Sun lou… Más

I’d like to start by clarifying I did have an enjoyable holiday and none of the negatives ruined my holiday but they might be useful for people staying in the future or for hotel management. Positives: - Hotel staff are on friendly, approachable and helpful. - Breakfast was excellent. - Sun loungers are very comfortable and the pool area is kept very clean and tidy. - Walkable (30 mins) to Elounda. - Free parking. Negatives: - I booked a sea-view junior suite with private pool. The first room I was given whilst you could see the sea in the corner, had a direct view of someone else’s balcony, there was also no loungers, only 2 chairs in-front of the pool. We did move the following day to a new room, where we then had a view of the back of the restaurant (and the sea) but at least had sun loungers. The receptionist said the photos online are not correct or reflective of the room types (this is baffling!) and that it is ‘luck’ as to what you get. - Coffees took over 20 minutes some mornings to arrive, there is no other option to make your own other than order and wait. - Sometimes restaurant staff forget to give you menus. - Drinks are expensive and no drinks, not even water is free at dinner time. - The umbrellas blow off their bases all the time, one day one blew off into the car park and this is very dangerous and risky with the amount of rental cars there are. - I had a massage which was mediocre and when I filled the feedback form out the spa manager was stood over me when filling it out and I felt like they were trying to made me feel bad when I said I wouldn’t recommend to a friend. - The hill is very steep in the hotel, golf buggy’s are there often but not from the car park so you can’t avoid the hill during your stay. - The bar closes early at 10pm.

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“Lovely but not 5 star at all !”

We stayed for 10 nights, I will give you a warts and all review. Pro’s Modern hotel with great views over the Elounda bay. Fabulous pool. Friendly serving staff. Adult only so a young clientele and those in their 50’s whose kids are at Uni! The food at the pool for lunches was good. Cons Buckle up … Más

We stayed for 10 nights, I will give you a warts and all review. Pro’s Modern hotel with great views over the Elounda bay. Fabulous pool. Friendly serving staff. Adult only so a young clientele and those in their 50’s whose kids are at Uni! The food at the pool for lunches was good. Cons Buckle up there’s lots. It’s steep very steep if you have any mobility issues this is not for you, there’s a golf buggy for assistance but still loads of stairs. You will be asked to provide a credit card for their weird damage deposit which is €200 which they freeze on the card but never remove. If you are English you will be asked to pay the visitors tax straight away. The welcome if you arrive overnight or late is not very warm no drinks and there’s no room service so no food until the morning. The position of the hotel although it has fab views it’s in-between Plaka and Elounda despite it being a 5 star hotel there’s no shuttle service to either place. You can walk to Elounda there’s sort of a pavement but it’s unlit in parts to walk back at night. Taxi is €10 to Elounda or Plaka. It’s difficult to walk to Plaka as there’s no proper pavement. Breakfast is chaos there’s one person making all the iced coffee from one machine you wait 20/30 mins for your morning coffee. Lots of people were complaining about it. It serves to worst Greek yogurt I have ever tasted it was a total disappointment. The orange juice is in bottles in a huge bowl it’s messy drips everywhere and loads of people handle the screw top it’s totally unhygienic so I didn’t have the orange juice either. The cooked options were good and served quickly. Get there early when the cooked breakfast starts. There is No spa just a team of ladies doing massage/facials in two small areas. There’s a room for couples massage with rough electrics and a shower with literally a hole in the floor as a drain. If you’re thinking jacuzzis saunas pools proper Spa facilities like the UK you will be bitterly disappointed. We had the couples massage but it was expensive and the facial aspect was the worst facial I have ever had. If you like a massage post flight there’s a masseuse in Elounda she charges €60 and it’s really good. Room top up never happened for tea bags and milk and they wouldn’t provide fresh milk for the fridge. Go to Elounda buy a carton of milk. I always take decaf teabags but buy more if you like a regular brew. Organising trips, the hotel like cash for deposits but you can sort trips out online yourself and pay online no need to hand over your euros. If you want to visit Spinolonga go to Plaka there are 2 places to get the boat over you can use your card it’s €12 pp then €20 pp to walk round the island. You can use your card there as well. You can hire a car through the hotel or go into Elounda and hire one there, hotel has parking. If you don’t upgrade to a room with a pool or hot tub the room you get is small, two draws for storage and not many coat hangers, I requested more I had to ask twice before we got them. Turn down was 1 lousy bottle of water no top up on your teas coffees. That was it 1 bottle of water. Not very 5 star at all if I was being generous it’s a 4 star but really I have stayed in 3 star hotel in many of the Greek islands which were better.

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“Summer Holiday”

We have just got back from a two week stay at The Enorme Elounda Infinity it is undoubtedly a beautiful hotel in an amazing setting it has a few issues that could very easily be remedied mostly to do with the restaurant . Our room was a double sea view and very clean and aesthetically pleasing , bu… Más

We have just got back from a two week stay at The Enorme Elounda Infinity it is undoubtedly a beautiful hotel in an amazing setting it has a few issues that could very easily be remedied mostly to do with the restaurant . Our room was a double sea view and very clean and aesthetically pleasing , but lacked efficient storage space . There were only 4 coat hangers in the wardrobe , for two people for a two week stay , but housekeeping brought some more on request straight away . Only 2 drawers in the room , and no storage to put away wash bags etc . Nice toiletries in the room plus kettle and coffee machine . The pool area is beautiful with lovely comfy sunbeds and absolutely no need to put your towels out as no one did so always beds whenever you got to the pool . It is the restaurant that massively lets it down , we only booked B&B and glad we did as the evening buffet is €50 per head and wasn’t that great when we decided to eat there one evening. The breakfast was plentiful and a lot of choice but it’s the coffee service that massively lets it down . You can only order from certain waitresses with iPads and then they make it from a coffee machine individually , so can you imagine how many people they are making coffee for so it takes forever to receive it then it’s usually cold and it was very weak , my husband and I love a decent coffee and this certainly wasn’t . I really think they should scrap this idea and just have waitresses walking around with coffee and tea pots to replenish your cups as required like normal hotels . The other gripe was the cost of a bottle of water at the hotel €5 , although you do get a bottle out in your room in the evening. A tip is when you go into town buy a 6pack of water and come back in a taxi . The final thing was there is the bar closes at 10pm , so if you’ve been into town for dinner and come back there is nowhere to have a drink late, they did have a singer on a few nights but as we went into town for dinner we never got to see her as she’d sing from 8 till 10 . There is a little wine bar below the pool which we were told was open on certain evenings but we never saw it used . We were told that they may start doing pizzas from there . This could be a great money earner for the hotel if they carried in the pool bar menu ( which had some lovely food options on but stops at 5.30 pm) in this area and I’m sure guest that were only in B&B would use this for and evening dining options as I know we would have done . We walked into Elounda and back most evenings for dinner which is about a 20 minute walk and there is a path all the way , Plaka we took a taxi too as there was no path . Great restaurants in the town and all very reasonable in price . Overall we really enjoyed our stay at the hotel and all the staff are excellent and so friendly .

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